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COVID-19: Member update

16th April 2021 

IMPORTANT - Check Timetables

With many alterations to the restrictions in place in the UK, some timetables may slightly be out of sync. If you are unsure whether an activity is running but you wish to book the session, please check directly with the provider running the class as they are in control of their timetables on Move. You can find the provider's contact details on the activity pages.

The health and safety of all Movers and Partners within the community is our highest priority, and we aim to do whatever we can to support our local fitness businesses.

We know that with the COVID-19 virus situation everyone has a lot on their mind, so we've been doing what we can to help you stay active and support your favourite activity providers.

Above all, Government restrictions supersede any activity timetables, so if you are in an area where indoor in-person classes are forbidden, then please adhere to the law. Please check what your tier means for you here.


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Support Local Fitness Businesses

Please help support local fitness businesses by booking again as soon as you can. You staying active is keeping our providers in business and allowing them to continue to serve up the great activities that keep us all moving.

If your favourite fitness provider hasn't re-opened in-person or switched on live-streaming yet, you can freeze your membership in the meantime. By freezing your account, you will save all unused credit remaining and you will keep your current membership billing price. Don't forget, you can jump on MoveGB and explore 1000s of our live-streaming activities to find something new - there's so much to discover!

   
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Live-streaming Classes

We are continuing to improve our features so activity providers can provide the highest quality of live-stream classes to you, so you can check-in from home and stay active whilst also supporting your local activity providers. 

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Stay Safe In-Person!

Please be sure to keep yourself and others around you safe when working out in-person at reopened venues. Observe and adhere to COVID secure guidelines when attending activities - here are some tips on how you can keep safe.

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Premium at-home fitness videos included in your membership 

We've teamed up with leading providers of at-home workout video classes to offer all Move members free access to our On-Demand Collections. If you are on a Move Lite or Move membership, you also get free access to on-demand workouts.

Our team is here and ready to help as much as we can, so we'll continue to provide top-level support. We'll also come back to update these pages as new information unfolds.

If you have any questions then please don’t hesitate to contact us. We are a community-led business and our primary focus during this tough time is to ensure we provide the best support we can to our community.